FAQ
Do I need the browser plugin?
To interact with the commenting system, yes.
To manage your account, like changing your password, you can do that on this website.
Is this free?
Yes! If you sign up quickly, you'll get access as an "early bird" member,
and you'll have access to premium features we may introduce later.
How do I log in to the browser extension?
Install the extension in from the Firefox or Chrome extension marketplaces.
Using either the chat overlay (on an article page) or the browser popup in your toolbar, click on "log in".
Log in on our main website and go to your profile.
The extension will automatically pick up your login authentication.
Why isn't the overlay showing up?
There could be a couple different reasons that the comment overlay might not show up.
Comments could be disabled for that site or page, or that particular page might not be detected as an article.
Comments for a site or page would be disabled in our system behind the scenes, but this should be very rare.
Also, double checked that you haven't paused comments or disabled the plugin. Check either the browser popup from your browser's toolbar or go to the plugin settings page. Make sure the plugin is globally enabled, you haven't paused comments on a site, and the site you're viewing isn't in the "Hide on Sites" list.
Another reason the plugin might not show up is that a signed-in user has not yet visited the page you're viewing. We keep track of what sites and pages have been visited (but not WHO visited them) so we can link comments. If the plugin popup shows an error like "Could not load site/page record", this is exactly the reason. Just log in and try again!
Also, double checked that you haven't paused comments or disabled the plugin. Check either the browser popup from your browser's toolbar or go to the plugin settings page. Make sure the plugin is globally enabled, you haven't paused comments on a site, and the site you're viewing isn't in the "Hide on Sites" list.
Another reason the plugin might not show up is that a signed-in user has not yet visited the page you're viewing. We keep track of what sites and pages have been visited (but not WHO visited them) so we can link comments. If the plugin popup shows an error like "Could not load site/page record", this is exactly the reason. Just log in and try again!
Do comments get deleted or moderated?
We're currently developing a background system to let us detect spam or abusive comments that go against our guidelines.
Moderated or deleted comments should no longer appear in the comment overlay.
If we find an account whose comments repeatedly get moderated and deleted due to guidelines violations, we may disable the ability to post comments for that user.
If we find an account whose comments repeatedly get moderated and deleted due to guidelines violations, we may disable the ability to post comments for that user.
Can I edit or delete my own comments?
We haven't implemented functionality to let users edit their own comments.
But we will let you delete your own comments as long as nobody else has replied to them yet.
How can I moderate comments on my own website?
We'll be happy to partner with you to allow you to moderate comments according to your own guidelines.
Can I integrate comments on my own site rather than rely on the plugin?
We have plans to optionally integrate comments in the traditional page flow rather than forcing users to rely on the plugin.
For a small fee, we'll work with you on custom styling and open up moderation according to your own guidelines.
How can I report spam or abuse?
We don't currently have a reporting system, but it's in the works. Stay tuned!
How can I submit a bug report?
We don't have a bug submission system yet, but we will soon!
Do we use AI? Is any part of our app or browser plugin vibe-coded?
We only plan on using AI to assist with comment moderation.
All of our code is developed by real people, not AI generated.